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Welcome to sue hill
We are the leading recruitment consultancy specialising in Knowledge and Information Management.
Our specialist consultants offer a seamless service across information and knowledge governance, records management, archiving and library services, data management including Data Protection and GDPR and big data.
Founded in 1996 by Sue Hill, in 2013 the agency became part of Progility Group, working closely with our sister company TFPL.
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Live Candidates
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Active Clients
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Job Opportunities
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Temporary User Services Assistant – Information Services (14 weeks) London
London
£14.65 per hour
Temporary User Services Assistant – Information Services (14 weeks)A University Library in London has a great temporary part-time job (33 hours per week) opportunity for a User Services Assistant. This is an onsite role that supports both the Library and IT services.The User Services Assistant plays a crucial role in delivering exceptional customer service by providing frontline support and advice for both IT and Library services. This position involves assisting users through various channels, including telephone calls, online chats, queries submitted through the online ticketing system, and in-person interactions at our service desk on campus. The postholder works in a team and participates in the rota to cover the online and in person enquiry service.The working pattern will be:Monday noon-8pm, Wednesday noon-8pm , Thursday 10am-6pm, Friday noon-8pm and Sunday 10-3 - 5 . Key Job Responsibilities will also include:Assisting users with literature searches using online and printed resources, Responding to queries received in-person, via email and phoneAssisting with the production of promotional and instructional guidesAssisting users in resolving IT queries – logging on to Wi-Fi, changing passwords and printingGuiding users in using self-service applications for applying, enrolling, or choosing modules and submitting coursework through Moodle Maintaining up to date knowledge of library processes, IT procedures and self-service applications. Contributing to the creation and maintenance of user guides, FAQs, and other communication materials.Keeping the service desk and library space in good order – tidying and shelving. Ensuring equipment is in working order and adhering to best health and safety practices and security guidelines.Experience and Person SpecificationApplicants should be educated to bachelor’s degree level and possess:A good level of general IT literacy and be comfortable learning, and working with, new systems and platforms. Flexible approach to the role and ability to work eveningsExperience of front-line library services, working with a wide range of service usersEmpathetic approach to students, and ability to establish and maintain positive interpersonal relationships with key stakeholders in the libraryAbility to plan, manage workloads, organise, and work with minimal supervision Excellent communication skills, both orally and in writing. A Library and Information Studies qualification would be desirable, as would experience of working with students, educational technology and Library Management Systems.If you have a library background, please apply with your CV to jobs@suehill.com to be considered for this and other Library job vacancies.
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Archivist
London
Negotiable
A distinguished private members' Club has a current requirement for an experienced Archivist to work on a temporary basis, withing their premises in central London.Your Archives expertise will allow you to take responsibility for this project to provide a complete overview of archives connected to the Club and it's history.The primary objective of this project is to create and enable access to an organised, complete Archive or mixed media collection that will include a range of archival materials and artefacts from books to art, photos, objects and other historical items of the Club.There is the significant initial project to focus on, in addition to some potential ongoing consulting in the future.There is potential flexibility on the structure of number of days or hours per week.Person SpecificationA professional archive qualification or equivalent experience in a professional environment.Experience of working with mixed media collections, preferably in a luxury collection context.Ability to work under your own initiativeDiscretion and confidentiality are paramountIf you are a professional Archivist and potentially interested please could you apply with your CV to info@tfpl.com or jobs@suehill.com to be considered for this and other Archives project work.
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Library & Academic Affairs Assistant
Greater London
£13.74/hr
Library & Academic Affairs Assistant – Part-Time for Jan-Apr Term A University Library in London has a great part-time job opportunity for a Library & Academic Affairs Assistant.This is a hybrid role that supports both the Library and Academic Affairs team.Working with the Librarian, the Library Assistant plays a pivotal part in ensuring the library is a friendly and welcoming space for all who use it. With a positive and flexible mindset, you will actively contribute to an efficient, customer-focused and student-centred library service. Between 6 and 8pm each day the Library Assistant is the senior presence in the library, and building. Key Job Responsibilities will also include:- Assisting students and faculty with literature searches using online and printed resources, - responding to queries received in-person, via email and phone- Perform Blackboard maintenance and optimisation - Cataloguing new acquisitions - Providing basic maintenance of the Library’s resources - Provide regular support to the Academic Affairs team when required. This will take the form of general administration, data entry, preparing new student welcome packs, etc. Experience and Person Specification Applicants should be educated to bachelor’s degree level and possess:- A good level of general IT literacy and be comfortable learning, and working with, new systems and platforms. - Flexible approach to the role and ability to work evenings- Experience of front-line library services, working with a wide range of service users- Empathetic approach to students, and ability to establish and maintain positive interpersonal relationships with key stake holders in the library- Ability to plan, manage workloads, organise and work with minimal supervision Excellent communication skills, both orally and in writing. A Library and Information Studies qualification would be desirable, as would experience of working with students, educational technology and Library Management Systems. Hours: First week 13 to 16 January: 09:00 to 14:00.Thereafter, until April: 14:00 to 20:00. If you have a relevant library background, please apply with your CV to info@tfpl.com to be considered for this and other Library Assistant job vacancies.
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Academic Liaison Librarian (Part-time)
Birmingham
£29000-32982
Academic Liaison Librarian – Part-Time – Contract - Birmingham A University in Birmingham has a new contract opportunity for a Part-Time Academic Liaison Librarian.The position is available as a maternity cover contract, with part-time hours of 18.5 hours per week, including some weekends.The post holder will provide specialist library support for the learning and teaching activities of a specified University curriculum area. As part of the Academic Liaison Librarian team, you will focus on the development of specialist, curriculum focused academic and information skills, and of courses and programmes. You will require excellent interpersonal and team working skills, and the ability to liaise with academic colleagues and work collaboratively across the institution. Further Job Responsibilities will include:- Plan, deliver and evaluate teaching activities for students and staff in academic and information skills- Work strategically with academic staff in a given area on curriculum planning and delivery - Act as a point of expertise within the Institution for the development of academic and information skills, contributing to the delivery of library enquiry services, including physical and virtual enquiry services, and responding to specialist subject-based enquiries - Make creative use of digital platforms and teaching strategies to provide an engaging digital learning environment and develop innovative methods for reaching students. The ideal candidate will possess a Library and Information qualification and relevant experience in a similar position. Further Job and Person Requirements include:A good standard of digital skills. Experience in developing information and digital literacy, academic skills, study skills, research skills or related areas. Digital Learning ExperienceStrong interpersonal and communication skillsExperience of working in HE / FE is desirable. To be considered for this and other Library job vacancies please apply to info@tfpl.com or jobs@suehill.com
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meet the team
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Steve Brennan
Senior Director Recruiting
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Shelley King
Marketing and Operations Executive
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Daniel Rose
Divisional Manager
Knowledge & Information Management
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Mark Leigh
Business Development Executive
Knowledge & Information Management
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Andrew Buchanan
Payroll Manager
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Nice things people say about us
Candidates
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Sue Hill Recruitment have provided me with a first class service when I have been looking for work
They have always answered any queries very quickly, so I always felt supported. Strong communication meant I was always updated feedback during any of my interviews and I was lucky enough to secure a fantastic position at Boston University via their services
Daniel and Ioanna were friendly, caring and informative and I can't recommend their services enough.
The system used to populate and manage timesheets is very clear and easy to use and understand.
Many thanks
David Crossinggum
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I decided to register with Sue Hill early last year after deciding to move on from a post I had been in for a number of years. I had a very helpful initial meeting where I explained my employment history and the type of role I was looking for.
Sue Hill always an interesting range of posts in a variety of fields which made them a good agency to be registered with.
I found the staff very helpful and friendly whenever I contacted them about a relevant advertised post. They would always explain the process by which I could apply. They were always prompt in responding to any enquiries. They were also re-assuring and supportive when I went for a role. The recruiter is very approachable and friendly which helped put me at ease about applying for roles
Last summer a post in an academic library became available. It was almost exactly the type of role I had been looking. I contacted Sue Hill to ask to be considered for the role. The recruiter matched my experience and skills to the post. After suggesting a small update to my CV, they put me forward for the role. They briefed me about the employer and what the role would involve.
I was offered and interview and given fuller information about the role. I was able to prepare fully for the interview based on this information. The recruiter supported me through the interview process.
I went to the interview and the information I was given proved essential in my ability to prove my suitability for the role and that I understood what would be required of me.
The following morning to my great delight the recruiter called me to offer me the role. They made sure I got confirmation of the job offer and arranged my starting date and contract within a couple of days and answered all my remaining questions about the role. I began the role within a fortnight of the offer and the recruiter made sure I was happy in my new role
I have now been in my post for a few months and am enjoying it greatly. Sue Hill ensures I am paid promptly and answer any questions I have regarding issues such as leave.
I very much recommend Sue Hill
Jennifer Milligan
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Working with Sue Hill has been very good!
The team is very friendly and helpful when a problem occurs. I have been able to find placements in libraries through Sue Hill!
Very thankful!
Carla Figueiredo
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I joined Suehill Recruitment in November when I was made redundant.
I spoke to Ioanna and have also dealt with Daniel who has helped me find suitable work. I had an initial interview for a position and both the organisation and I felt the job wasn’t suitable. I was then put forward for another position but was unsuccessful. Ioanna was so helpful and kind towards me and provided constructive feedback from my interview and told me I would find something more suitable.
In January I was put forward for a role at UCL Library and was successful in securing the contract position. I have now been working here for 5 months and I am really enjoying working there. The staff are all really friendly and helpful and I am really expanding my experience and knowledge. I think Sue Hill are a fantastic agency to have contact with when you are looking for work within the library sector.
Ioanna is especially kind especially if you don’t succeed in an interview.
Ella Philpott-Kent
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I am very much pleased with Ioanna Fytilopoulou from Sue Hill recruitment agency for finding me the right job.
The job conditions and the time of work suit with my current circumstances. Within a day of my registration meeting, she put me forward for an interview and then after called me to see how the interview went. I was very happy with the advice and service I received and have no hesitation to recommend Sue Hill Recruitment to anyone who is looking to secure a new role or even a career change.
Thank you for all your support.
Meaza T Abrahaley-M.
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Thanks to Sue Hill Recruitment and Daniel & Ioanna
I've recently landed a wonderful new role at the very prestigious Wellcome Institute within their library.
I have been temping for a couple of years through Sue Hill and I have found them to be very supportive and encouraging. While temping work in such a specialist area can fluctuate, certainly there's been some excellent roles I've been put forward for at UCL, including an opportunity to work with rare books.
Sue Hill staff respond quickly and efficiently to any questions or queries and keep me up to date on potential roles and interviews. They have been very helpful and understanding, and provide clear and helpful communication, and matching my skills to suitable library roles, that they can see I would work well in.
Abigail Reid
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I would just like to say a very big thank you to you and your team for helping me get back into full time employment so quickly. Also, for listening to what sort of employment I am interested in and finding me just that!
The service you and your team provide is exceptional and to the highest level of professionalism. Your website is really easy to get around to and use, I found it really appealing when I was looking for that one great agency to help me.
You were all so incredibly welcoming and professional from the minute I met you. I cannot thank you enough not only for your ongoing hard efforts but for your fantastic support and advice. I have no hesitation in recommending your service.
Once again, a huge thank you.
Fahima Begum
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I have been registered with Sue Hill for years (but may have expired for periods without my noticing). Unfortunately, vacancies have been almost always in London, or in the furthest part of London for a reasonable commute as I live in East Hampshire about 50 miles/1 hour 10 mins from Waterloo. So, I was delighted when Daniel contacted me about a University of Winchester contract which I am currently employed on, and the application was speedily conducted by Daniel who kept in touch throughout the process of interview etc.
Moira Johnson
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I am extremely happy with the service provided by Sue Hill Recruitment. Soon after an initial registration meeting, they were able to arrange two interviews for great positions and assisted me each step of the way. I was fortunate enough to be offered both positions and started within a week of accepting the opportunities.
Everyone I spoke to was communicative and responsive and made the whole process so easy for me.
Thank you
Anna Gialdini
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I have worked as a library assistant with Sue Hill for three years now across London, in a variety of prestigious posts in higher education. The service Sue Hill provides is excellent in terms of both understanding my personal motivations and targets, and in terms of my skills and professional development. Sue Hill enhances a flexible working environment, direct and pleasant communication and control over the timetable and weekly pay, as well as, the necessary support in financial matters. Furthermore, it allows the opportunity to further progress from a temporary contract to a permanent one with the client company -as has been my case with one of my assignments-. Sue Hill's service is essential in our professional fast paced times, especially since many of us require more than one job to make it through. I am thankful to my colleague who suggested the service to me back in 2015. I haven't looked back ever since.
Dr Michelangelo Paganopoulos
NICE THINGS PEOPLE SAY ABOUT US
Clients
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Having secured my position at Boston University through Sue Hill, I have since used their services when I have required temporary cover for my Library Assistants and most recently the recruitment of a Deputy Librarian.
Again they provided strong, quick and informative responses to all of my queries and it is clear that they strive build a relationship with their clients and understand their needs and the kind of candidates that best suit the working environment.
It’s great, and very reassuring, that I have a named contact I can approach directly, and I feel I can approach them at any point and ask all and any
questions I need to.David Crossinggum - Librarian - Boston University
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I approached Sue Hill Recruitment about filling a temporary Library Assistant vacancy within our highly specialised academic library.
The consultants were extremely helpful, responsive and thorough from the first communication.
They both visited our library to better understand our requirements and to discuss face to face the role we needed to fill.
The quality of the candidates submitted and interviewed was extraordinarily high, and we soon had a wonderful candidate in post who was an excellent fit within our team.
My experience of working with Sue Hill Recruitment has been overwhelmingly positive and I cannot recommend them enough for their services.
Morgan Bailas-Ferry - Library Manager - Fashion Retail Academy
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Daniel kindly arranged for Miguel to catalogue my collection of fly-fishing books. I can’t tell you how impressed I am by what he has done. I must add that he is an exceedingly pleasant young man who took great pains to show me what he was doing as he went along, and to patiently explain how to use the material now downloaded into my PC.
I am really most grateful to Daniel for arranging all this and must warmly recommend his services for others. In fact, I will be in touch again shortly to ask if Miguel can come again to do the same job for other parts of my book collection.
Richard Rondel - Private Client
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I have been using the services of Sue Hill Recruitment to fill temporary positions within my team for almost two years. My colleagues and I have been consistently impressed with the quality of the suggested candidates, some of whom have gone on to secure full-time roles with us. The support provided to me by the Sue Hill team during the recruitment process and to our Sue Hill-contracted employees when in post has also been unfailingly responsive and pleasant. I would not hesitate to recommend Sue Hill Recruitment to colleagues in the library sector who are looking to fill positions.
Dominic Allington-Smith - Open Access Publications Manager - University College London
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We have used Sue Hill to recruit part-time library assistants in our small but busy library for many years and have found them to be invaluable. They have found us a sequence of great candidates and been able to react swiftly to make finding a replacement easy for me, each time one of our assistants moves on!"
Alice Tyrell - Director for Academic Programs & Librarian - University of Notre Dame (USA)